Masada Service Desk Center

Masada ICT Service Desk

Welcome! You can raise a any IT service desk request from the options provided.

Contact us about

Please provide details about the website, app, or software access or restriction required, who it applies to, and how it will be used for school-related purposes. This form can be used to request access, block access, install software, or apply app restrictions for individual users or groups. If approval may be required, you can optionally nominate an approver below.

Required fields are marked with an asterisk

Email confirmation to(required)

Request Summary(required)

Enter a brief summary of the request (e.g. "Grant Year 7 students access to Wikipedia website")

What website, app, or software is this request for?(required)

Enter the name of the website, app, software, or online service. Include the full website address if relevant.

What type of request is this?(required)

Select the option that best matches your request.

What access or change is required?(required)

Describe the access, restriction, installation, or change required. Include any relevant details about what users should be able to access or block.

Who should this apply to?(required)

List the affected student(s), staff member(s), class, year level, or group.

Who should approve this request?

Enter name or email...

Select a staff member who can approve or support this request, if required.

When is this needed by?

e.g. 17/Jul/26

Provide a preferred completion date if the request is time-sensitive.

Why is this needed?(required)

Briefly explain how this will support learning, teaching, wellbeing, or school operations.

Attachment

Drag and drop files, paste screenshots, or browse

Attach screenshots, documents, class lists, or other supporting information if relevant.

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